The Career Foundation is currently seeking a Guest Services Ambassador on behalf of one of our employer partners.

Job Summary:

The Guest Services Ambassador is responsible for the admissions process as well as the Guest’s path through the Aquarium. Guest Services staff are responsible for providing direction and interacting with the Guests throughout the Aquarium. The Guest Services Ambassador is the first point of contact and ensures that we provide our Guests with a safe and memorable experience.

Responsibilities:

• Participates and assist in all aspects of the Guest Services department and ensure services standards are followed
• Perform Point-of-Sales transactions for ticket sales; including but not limited to cash transactions
• Validate tickets and regulates entrance into aquarium
• Consistently offer professional, friendly and engaging service to all guests
• Represents the Employer Partner when welcoming Guests
• Promote positive colleague relations through an environment that encourages open communication trust, mutual respect and fun
• Take lead in answering any Guest inquiries and any guest recovery that may arise

Requirements:

• Previous experience with guest/customer service is an asset
• Strong problem solving skills
• Experience working both independently and a part of a team is an asset.

This employer partner is an equal opportunity employer. We thank all candidates for their interest; however, only those selected will be contacted for an interview.